Ensuring Rockerbox data accuracy
In order to ensure you are confident moving forward making optimizations off of Rockerbox data, every Rockerbox onboarding includes a thorough round of data validation & QA.
Rockerbox takes data integrity and reliability extremely seriously - and requires all clients to complete this QA process before moving out of onboarding.
Our data validation & QA process includes three main components:
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Comparing Rockerbox conversion data against your source of truth (Shopify, your Internal data warehouse, etc.)
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Comparing Rockerbox spend against in-platform spend data for your largest spend channels (usually Google & Facebook)
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Comparing Rockerbox attributed conversions against in-platform attributed conversions for your largest spend channels (usually Google & Facebook)
1. Rockerbox conversion data vs. Source of truth
Goal | Ensure we are aligned on conversion count within 5%. See Discrepancies between internal data and Rockerbox data for more detail on why we have a 5% threshold. |
Expected alignment | <5% |
2. Rockerbox spend data vs. in-platform spend data
Goal | Ensure we are aligned on spend outside of timezone differences Rockerbox is in UTC, so a small difference based on timezone is expected |
Expected alignment | Exactly aligned outside of timezone differences |
3. Rockerbox attributed conversions vs. in-platform conversions
Goal | Ensure that all marketing activity tracking is properly applied and that Rockerbox is capturing all touchpoints for these channels |
Expected alignment | We do not expect to be aligned here - and will never be aligned here due to de-duplication See more on Rockerbox vs. in-platform performance |
Updated almost 3 years ago